CUSTOMER STORIES

Andrea Gosney

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SBA Small Business Accounting Barrington

Emerge Transforms SBA Barrington's Operations

How Emerge transformed expense management for SBA Barrington

SBA Barrington is part of a nationwide network with over 80 branches, providing expert accounting services and support to small businesses and rental property investors. They specialise in tackling the biggest pain points for small business owners: payroll, monthly compliance (GST), and tax preparation with accuracy and efficiency. Their team of senior accountants handle annual accounts and tax returns while utilising Xero for monthly data management across 9 locations serving thousands of clients.

The challenge

Managing expenses across their 9 locations while serving thousands of clients presented significant operational challenges for SBA Barrington. As accountants and business advisors, they needed innovative tools that could streamline their processes internally while also being suitable to recommend to their own clients.

Our solution

SBA Barrington was introduced to Emerge through a webinar hosted by our Account Manager, Chun Chung, where we demonstrated our platform's capabilities tailored to their specific needs.

Remarkably fast implementation

We had SBA Barrington fully operational within minutes - not the weeks typically required by traditional banks. This immediate setup allowed them to start issuing cards to team members right away, significantly improving their expense tracking capabilities from day one.

Seamless integration

Understanding their sensitivity to system integration as accountants, we ensured our one-click Xero integration worked flawlessly with their existing infrastructure, enabling immediate operational efficiency.

Scaling success

We provided SBA Barrington with simplified expense management that works consistently across their entire 9-location organisation. Our intuitive interface required minimal training, enabling quick adoption across all their offices despite the complexity of managing thousands of clients.

Empowering their firm

By implementing Emerge internally, we equipped SBA Barrington with firsthand experience of our capabilities, enabling them to confidently recommend our solutions to their clients.

  • Fast setup – business accounts opened in under 10 minutes with no paperwork or branch visits
  • Built-in expense management tools for established businesses – unlimited team cards, spending limits, and tracking, all at no extra cost
Exceptional partnership 

Throughout implementation, our Account Manager Chun provided outstanding support, guiding SBA Barrington through every step to ensure they maximised our platform's potential from day one. This high-touch onboarding experience ensured a remarkably smooth transition.

The results

We transformed SBA Barrington's expense management from a daily operational challenge into a streamlined process. The combination of rapid implementation, seamless integration, and comprehensive support made Emerge an invaluable addition to their financial toolkit.

Client feedback

"Emerge has genuinely changed how we handle expenses across our entire organisation" says Andrea Gosney and the team at SBA Barrington. "For businesses looking to simplify expense management, we couldn't recommend Emerge more highly."

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